Fault Management - Ticket Example

Sample opening ticket

Fix sshd on E2 instructor machines 6

Area Queue

none afnog-noc

Requestors Owner

pfs@cisco.com inst

Status Last User Contact

resolved Wed May 10 17:02:21 2006 (12 hr ago)

Current Priority Final Priority

1 1

Due

No date assigned

Last Action

Wed May 10 17:02:21 2003 (12 hr ago)

Created

Mon May 8 14:08:08 2003 (2 days ago)